Main Day 1 - May 23rd 2024
- ·How can you create digital experiences that keep customers engaged on your web and app ecommerce platforms to remove the need to research and comparison shop, and reduce the time to booking?
- How can you leverage A/B testing to find the common customer preferences and pain points that, when fixed, unlock cost-effective ROI?
- How can you work with your internal data talent to communicate the ecommerce business needs in way that drives innovation towards business objectives?
Following the panel, you get the chance to join a small group of your peers to address a question put to you by the speakers. A great opportunity to collaborate and share ideas.
SPONSORSHIP OPPORTUNITY AVAILABLE
Main Day 2 - May 24th 2024
- How can you seamlessly connect the digital and physical aspects of a customer journey to move customers quickly through browsing, booking and upselling experiences?
- How and where can you integrate self-service opportunities to increase engagement and reduce operational costs?
- How can you measure the impact of personalised CX on customer satisfaction and loyalty
Following the panel, you get the chance to join a small group of your peers to address a question put to you by the speakers. A great opportunity to collaborate and share ideas.
SPONSORSHIP OPPORTUNITY AVAILABLE
Check out the incredible speaker line-up to see who will be joining Sara.
Download The Latest Agenda